This is a BSS/OSS software for telecom service operators.
The BSS/OSS systems are expected to manage taking orders, payment issues and revenues. Overall they`ll include features that manage products, customer, revenue and orders. Product management needs to offer features like managing the product development, sales and management of products, product bundles and corresponding discounts, loyalty programs and so on. Customer management involves customer relationship management and that in turn involves 24x7 representative assisted support and self service too. Order management and revenue management function makes sure fulfillment happens and revenue is harvested appropriately. Dynasoft product offers Radius server based authentication and related services too. It can be used for voice, VOIP, mobile and data billing, call accounting and rating, account reconciliation. The product fills the need of any business that has to support the access of their voice/data customers.
Two versions of the product are offered; TeleFactura Billingg and Telefactura Engine. The billing version offers billing and reporting based on textual customer data records(CDR). The engine version will let you implement a more elaborate system. Some highlights of this are authentication, elaborate reporting, support of databases like MS Access, SQL Server and MySQL.
All usage information is collected in real time so that billing, invoicing is no issues at all. Reseller management, their commission administration are also included. This is a good solution for many of the following business operators. These include data and telecom operators of course. But special niche operators such as MSO, WiMax, Mobile phone, Broadband, Dial Up/DSL, ILEC, CLEC, ISP, VoIP, Hot spot, Wireless Access, WiFi, WISP, ASP and Wireless LAN operators. You will need to try out first to make sure it fits your workflow.